PanAmSat would like to take this opportunity to recognize PT DWI TUNGGAL PUTRA with the annual PanAmSat Operational Excellence Award for the year 2004.
The PANAMSAT Operational Excellence Award was created as an annual program to recognize and encourage customer cooperation and error free operation. PanAmSat bases the award program on certain criteria such as
|Partnership||:||The spirit of being helpful, friendly, and cooperative.|
|Error Free Operations||:||As measured by PanAmSat Network Operations.|
|Model Customer||:||Consistent record of following PanAmSat procedures.|
|Assistance||:||Going above and beyond customer’s demark to assist|
The program includes the participation from our four(4) operational groups within PanAmSat to nominate the customer they feel meets or exceeds the above criteria. Operational groups include: network operations center (NOC), satellite news gathering (SNG), digital operations group (DOG) and the global scheduling center (GSC).
After consideration by our PanAmSat Operations Committee, it is clear that PT DWI TUNGGAL PUTRA meets the characteristics of this award and the definition of customer operational excellence.
DOG – Nomination Notes
PT Dwi Tunggal Putra (a.k.a. DTPNet) engineers are knowledgeable of their equipment, network, and service, as well as provide very good support during service implementation and changes, and are proficient at troubleshooting problems. The DTPNet NOC supports several Spotbytes DVB locations and manages wide area network connectivity with PAS. In a cooperative manner DTP has always assisted in troubleshooting problems in a timely manner. We’ve come to rely on their team when we need answers. They respond to our requests quickly and are proactive in keeping DOG engineers in the loop with the latest site status information.
PanAmSat Corporation (NASDAQ: SPOT) is one of the world’s top three satellite operators managing a global fleet of 30 satellites, 24 of which are wholly-owned by the Company, for the delivery of news, sports and other television programming